Effective October 21, 2026
Operator and contact
PalmKnoll is operated by LANO, 114 NOVEMBER CT, LAURENS, SC 29360, United States. For a privacy request, email [email protected].
Information you provide
When using store services, you may provide your name, email, billing and shipping information, order details, account information and the content of messages you send. Provide only the information needed for your order or question. Do not send payment-card details by email.
Why information is used
Customer information is used to handle orders, provide account and customer support, communicate about shipments, and review return or refund requests. Order information is handled through WooCommerce when an order is placed.
Technical information and analytics
Technical traffic information may include browser, device and visit information. Cloudflare may process technical traffic data when its analytics service is enabled. For a question about traffic information, contact us using the email on this page.
Cookies and similar technologies
Cookies can support the bag and account session. Analytics technologies can process technical visit information when enabled. Contact us if you have questions about the technologies used on the store.
Service providers
Information needed for an order or customer request may be handled by the services involved in order processing, payment, delivery or store support. This policy does not claim a particular provider’s retention, logging or backup terms.
Retention and deletion
Customer data is retained while the business operates, until the website closes. During that period you may email us to request deletion. Service providers manage their own records and backups under their own terms.
Your requests
Email [email protected] to ask about your information, request a correction or request deletion. Describe the request and provide enough order or account context for us to locate the relevant record. Do not include unnecessary sensitive information.
Security
Use a strong, unique account password and keep order and account information private. No method of transmission or storage is represented as risk-free. Contact us if you believe information connected with your account has been misused.